Anyone traveling to a CommonCheck-supported destination with health records that meet their destination’s entry requirements and are supported by CommonCheck. Check your destination government’s portal or travel site to find out whether your destination is supported by CommonCheck and what specific health records are required.

CommonCheck™ supports the digital authentication of a number of verifiable health record types, before travelers begin their journey. Here’s how it works:

1. Traveler logs onto the destination’s government portal to apply for travel into the country and fills in required information.
2. Traveler selects the CommonCheck™ option and uploads required COVID-19 test and/or vaccination health records.
3. CommonCheck™ digitally reads and verifies the validity and ownership of the health records, and matches them against the destination country's entry rules.
4. Traveler is notified of the results within seconds and may proceed to enjoy a smooth travel experience.

CommonCheck is designed to make your travel experience easier in several ways. First, with CommonCheck you will receive your verification result within seconds, offering you instant assurance that you meet the necessary COVID-19 health-related requirements for travel. Additionally, CommonCheck offers a simple process that can be launched directly from your destination’s government website or portal on desktop or mobile (no app download required). Verification can be completed in a few easy steps by uploading or scanning your health record QR code, saving you valuable time and effort.

CommonCheck™ can read and verify the issuer of verifiable health records of various national and global health standards across over 70 countries including EU Digital COVID Certificate (EUDCC), SMART Health Cards, DIVOC, ICAO Visible Digital Seal (VDS), UK’s NHS COVID Pass for International Travel, Singapore’s HealthCerts, Malaysia’s Scicom, Hong Kong’s HealthCode, South Korea’s COOV, and more. See here for a full list.

Note: Accepted health record types may be destination-specific. Check your destination’s travel site to confirm that your health record is accepted.

In order to deliver the service, CommonCheck does need to collect certain information about you and your upcoming travel. In doing so, CommonCheck is committed to maintaining your data privacy first and foremost by upholding several key principles: 

• We will never sell your personal information, and are careful to ensure that any data collected about you is used solely for the purpose of checking your documents for entry into your destination. 
• We never store your data for anything other than service delivery or in some cases, for legal requirements. In cases where we do need to store your data, we ensure that your data is held for as brief a period of time as possible. 
• We always take measures to help protect your personal information from things like loss, theft, and misuse.

The cost of the service to travelers is dependent on the traveler’s destination. CommonCheck’s per-verification processing fee is sometimes borne by the local government authorities, who may or may not choose to pass this cost to travelers.

CommonCheck supports Chrome, Firefox, and Safari on desktop and mobile. Please ensure that you have enabled Javascript in your browser settings. 

Please refer to the list of errors below for specific troubleshooting instructions:

QR code not found 

This happens when you upload a document that does not contain a QR code. If your record does not contain a QR code, you’ll need to select another verification option within the government portal. If your record contains a QR code, please try the following steps:

1. We recommend taking a photo or cropping the QR code and uploading it instead of uploading the entire document.
2. Please ensure that the image of the QR code is clear, of a good resolution and not skewed or obscured.
   

Unable to verify this record

‍This error indicates that there is some problem with the health record submitted or the services we access to verify it. In some instances, this error is temporary and may be resolved if you try using CommonCheck again at a later time. If the problem persists, please return to the government portal to select a different verification method or contact support.‍

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QR Code not currently supported

‍This happens when your health record was not issued under the standards CommonCheck currently supports. Please return to the government portal to select a different verification method or contact support. If your health record is one that CommonCheck supports, please ensure that you have submitted a document with only a single QR code and that it is the international or travel version. For example:‍

Health record issuer not currently recognized

CommonCheck can only verify SMART Health Cards from issuers in the CommonTrust Network. If your SMART Health Card issuer is not in the CommonTrust Network, please return to the government portal to select a different verification method or contact support.

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CommonCheck is fixing some technical issues ‍

In some instances, this error is temporary and may be resolved if you try using CommonCheck again at a later time. If the problem persists, please return to the government portal to select a different verification method or contact support.

The CommonCheck™ service is designed to help governments and organizations worldwide to open up borders and enable an efficient return to travel.

CommonCheck API can be used by organizations such as employers, airlines, and event venues looking to integrate CommonCheck verification capabilities into their existing technology.

To reopen borders more safely, governments and enterprises need to verify the health status of travelers, customers, and employees from many countries, and to do so without negatively impacting the customer journey. CommonCheck enables governments, airlines, enterprises, and other organizations to reopen in a more secure and scalable way by offering the ability to quickly verify a wide range of digital COVID-19 health records.

CommonCheck is: 

• Efficient, automatically verifying health documents to negate the need for slow and error-prone manual verification
• Universal, verifying health records in dozens of international formats and standards
• Verifiable, digitally reading verifiable credentials to ensure authenticity
• Privacy-preserving, allowing customers to prove health status using secure verifiable credentials without sharing excessive personal information 

There are three service lines within the CommonCheck™ portfolio:

1. The CommonCheck™ Integrated Portal integrates with a government portal to receive the traveler details and itinerary through a unique session ID where travelers upload required documents.  It then performs verification and sends a response back to the government portal, where the traveler will receive their results in whichever form the government chooses. ‍
2. The CommonCheck™ Standalone Portal collects the traveler details and itinerary from the traveler and guides them through the uploading of required health documents. It then performs verification and issues a CommonCheck™ credential (QR code) which the traveler brings with them to the airport for airlines and immigration authorities to verify.‍
3. The CommonCheck™ API is a suite of APIs that organizations can use for health record checking. It supports all health record types that the CommonCheck™ service handles, and can include a rules engine and the ability to verify paper documents (such as paper CDC cards) if desired.

The CommonCheck portals can handle the most complex entry rules and are delivered as an end-to-end managed service and are therefore recommended for governments and organizations with smaller technical teams and more complex entry rules. For those who have existing portals, the integrated portal is the best option, whereas the standalone portal is best for those without. 

The API is the most flexible offering, but requires a heavier technical lift, and is therefore best for those with larger technical teams. With this flexibility, clients have full control over the front-end experience. It requires the heaviest technical lift and potentially high maintenance efforts as policies change. It is best for those with simple rules.

The Commons Project Foundation aims to build digital assets for the common good, with a particular focus on the key priorities that the world faces during the pandemic, such as demonstrating health status to return to work, travel and life whilst preserving personal privacy. A key part of this objective is to create a world of secure and reliable verification of health records like COVID-19 vaccine and test certificates.

To deliver against this aim, The Commons Project Foundation has partnered with Affinidi, one of the world’s leaders in the creation, sharing, and verification of digital credentials. Both The Commons Project and Affinidi share a passion for the importance of data privacy and are committed to building services that advance this cause.